Welcome to the beginning.
I'm excited to see you through to becoming injury free yet again.
Here are a few steps to help you get in to be seen ASAP.
1. Book a Visit
As my office is simple and streamlined, all booking is done through my online 24-Hour booking portal. Take the stress away with knowing that you can book at anytime, from anywhere.
Secondly, don't forget to book in for the correct visit. New patients can begin by scheduling a "New Patient" appointment. Booking a returning visit will result in a call to reschedule.
If you don't know, book a basic "New Patient Visit" and we can go from there!
NOTE: Please do not book a routine or monthly maintenance visit if you are a new patient. If this happens, we will call/email to cancel your visit due to time constraints. Nothing that is worth while happens quickly. This includes in-office exams and teaching you the how/why of your homework! If you cannot find a time that works for you, please be respectful and book out with the correct visit.
2. Want to add a diagnostic ultrasound to your visit?
If you are a new patient or current patient, as of July 2023, you can now book a "Diagnostic Ultrasound Examination" if, for example, you have a finger or elbow injury and already know you want a perfect diagnosis to differentiate a suspected tendon injury from muscle tear. We will move the region, put doppler on it (to see blood flow if present) and give you a thorough recommendation/homework guidance during this 60 minute session.
3. Newbies, please bring the above forms with you:
If you are a new patient, printing out the forms linked above and bring them to your visit. Please fill these out before you come in for EXTRA time to delve into your healing...
*Get extra time with Dr. Lisa if you have the above paperwork filled out at the time of your appointment!
4. Don't Sweat it. Pay online with booking. Bring in Insurance Info for assistance with questions and how-to self-submit to your insurance.
Payment is made automatically via my secure online system at the time of booking for new patients. Check your email for a pay-now option prior to your visit for streamlined care.
Insurance Questions? Don't hesitate to ask.
As an 'Out of Network' Practitioner, be informed that your deductible is usually different than an in-network visit.
Almost ALL insurance companies will not reimburse care without your deductible (In Network or Out of Network) being met first.
For those of you with backup insurance, please also bring a copy of it!
The Specialist Copay on the front of your card is only taken at my office when you have met your deductible. All others will receive a superbill upon request for submittal to insurance.
If you have been in an auto accident and wish to bill your car insurance, please ensure it indeed covers our care. If you have MEDPAY, your care is automatically covered in most cases without question as long as it pertains to injuries sustained in the accident. We cannot bill your health insurance if your injuries are sustained from an auto accident. If this is you, please show up to your visit with the following:
Adjustors Name and Email
Date of Accident
Our system is designed to receive payment during booking. Please notify us at your visit if you'd like your auto insurance billed instead and we can modify payment at the time of service.
Car Accident Cases and Payment
I am happy to work off of a Doctor's Lein and to wait for payment until your case closes. Upon closure, payment is due within 30 days whether your insurance decides to cover it or not. Please fill out this paperwork and bring it with you. If you have MedPay, we absolutely take it! Book in today and book 4 elongated visits in the next 2 weeks, just to ensure you get the care you need and to set you on your path for supportive healing.
FlexSpend and HSA Cards
All credit and debit cards as well as HSA and Flex-Spend cards are welcome. If you are having trouble booking (with or without pre-paying online) with your FlexSpend or HSA card, I am happy to send you an invoice or to charge you at the time of care. Alternately, you can book with whichever payment card you like and we can modify this for those whos HSA or FlexSpend cards don't allow online payments. Your company sets this up for your safety and we can work with them easily in most cases. Care is covered under all FlexSpend and HSA plans.
If you've been in a car accident and want to bill your car insurance, fill out the form below.